We will send two emails after you place your order: a confirmation email immediately after your purchase, and a shipping confirmation email once your parcel has been dispatched.

If you haven’t received your order confirmation email, please check your spam or junk folder first.

If you used your phone number instead of an email address at checkout, you will not receive a confirmation email.

Veuillez contacter notre service client avec l'adresse e-mail que vous souhaitez associer à votre commande afin de recevoir la confirmation d'expédition avec votre numéro de suivi.

It takes 2 to 3 business days to process and ship your order after it has been placed.

You will receive a shipping confirmation email with your tracking number once your order has left our fulfillment center.

Delivery usually takes 6 business days after your order has been processed. If your product is in limited stock, an additional 3 to 4 business days may apply.

Rest assured, we do everything we can to ensure your order is delivered to you as quickly as possible.

If you made a mistake when entering your shipping address, you can still update it before your order is shipped.

In some cases, minor changes to the address can be made even after the order has been dispatched.

Please make sure to contact us as soon as possible if you wish to modify your address.